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Terms and Conditions (Users - Entities - Doctors)

These terms and conditions are considered a valid contract between a company that is a limited liability company (hereinafter referred to as “the company” or mashfa or the form of the pronoun “we”) and the doctor who uses the company’s services, whether on his own behalf or on behalf of a company or institution who is its legal representative and hereinafter referred to as “the user” or the personal pronoun “you”.

Please note that the reference to the company’s terms and services is also a reference to the terms, guidelines and roles approved by the company.

Your use of Mashfa Services constitutes your acceptance and undertaking to accept the same terms and conditions detailed below, and it is a confirmation of your commitment and compliance with these terms and conditions.

These terms and conditions apply when you use the “” website and any other websites around the world that are owned, operated, licensed by, or under the supervision of, the Company (hereinafter referred to as the Website) as well as any products, services or applications It was provided or developed by the Company (hereinafter referred to as the “Services”) The Company reserves the absolute right to add, modify or update the Terms and Conditions at any time and without giving any reasons and without any liability to the Company, knowing that the amended terms and conditions will become effective. Immediately following its publication on the company's website, and accordingly, your continued use of the services after the modification of the terms and conditions constitutes your acceptance and undertaking to comply with and abide by the terms and conditions as amended.

These Terms and Conditions, as amended from time to time, govern any online services offered by the Company or any other service that requires an Internet connection or requires the Company’s source account to make available, install, operate, or access the products or online services (“Services”) offered. from mashfa.

The company's privacy policy, which is included at the link below, constitutes a binding contract between you and Mashfa, and accordingly, you acknowledge - by your use of the Mashfa Services - your full legal capacity to contract and enter into contracts and your compliance with the terms, conditions and obligations set forth in these terms and conditions, and accordingly, if you don’t agree and is not willing to comply with the terms, conditions, policies, roles and regulations of the company,Please refrain from using its application or the company’s services as a whole. The company may include other new services that will be subject to different terms and conditions that will be added and referred to at that time.

The mashfa services are not intended for use by you if you are not legally authorized to practice your profession or the entity to which you are affiliated is not authorized to carry out its activities, and therefore your use of the company’s services is a recognition by you of your legal capacity or the capacity of the entity you represent to carry out its activities . The doctor acknowledges his full And absolute responsibility , whether criminal or civil, for any error in diagnosing or treating any patient that you dealt with him through mashfa services ,so that the mashfa will not be under any circumstances and in any way responsible for any medical error or professional malpractice or negligence committed by the doctor against the patient And that the Mashfa company’s role is limited to an intermediary between the doctor and the patient only. The user acknowledges that the data shown within the application was made available only for the sake of information and to facilitate the matter for the user and cannot be considered in any way as a substitute for specialized medical advice, and that the data, information and services provided were made available only for the purpose of Its use in the field of medical professions, and that mashfa and its subsidiaries, licensors or suppliers cannot be held responsible for any violation or disclosure of any information on the company’s website.

Under these terms and conditions, the company has granted the user a non-exclusive, and revocable license to use the data, content, materials and information available on the mashfa application, bearing in mind that the user is not entitled to use or exploit any intellectual property rights owned by third parties without the prior written consent of The third party owner of the intellectual property right, except within the limits expressly permitted by the law. Mashfa retains the intellectual property rights owned by it, and the user does not in any way create any right owned by the company without its written consent, and you are not entitled to use, copy or display or perform, create works were driven from, or distribute data and information available on the Application or transmit or sublicense it, other than as is reasonably necessary to use the Services for its intended purposes and within the limits of what is stated in these Terms and Conditions, and the User is not entitled to make any attempts related to reverse engineering of the Services Offered by mashfa.In the event that the user becomes aware of any action or attempt to violate or breach these terms and conditions, he must contact the company and notify it immediately. MashFa makes available the application services that are available in the equipment and devices of various kinds, for example, but not limited to, mobile and computer devices that the user provides, meaning that it is not under any obligation to provide those devices or wired and wireless means of communication, for example, but not limited to the service Connect to the Internet or mobile services.

Account registration and password

The user is not considered to need to register to visit the application, but he must register directly on the site and create a new account so that the user can benefit from the services and features provided by mashfa and modified from time to time according to its absolute discretion. The user should when creating a new account on the application Enter the required personal data accurately and adequately in order to complete the registration process correctly, and he should notify mashfa in the event of changing any of these data as soon as possible, bearing in mind that mashfa has the right to terminate the contract with the user if he didn’t entered or modified the required data.

When creating a new account, you must enter a password for your account on the application and consider it confidential and not respond to any message to obtain the password in any way, especially when the request is from any person claiming to work for the company, and you must notify the company Immediately in the event of this happening, knowing that you will be responsible for any use of the password on your account, for example, but not limited to accessing the account by unauthorized third parties, and in the event that this occurs, you should notify the company immediately if you believe that your account has been hacked . You must notify the Company immediately if you believe that the Application itself has been hacked or attempted.

The user is responsible for any activities carried out on his account, even if it is done by unauthorized third parties, and acknowledges his obligation to use the encrypted communication service if he wishes to protect his data and files available on the application. The company will suspend your account in the event of entering the wrong password three times in a row. In this case, you will have to contact the company through e-mail to activate the account again.

Agreeing to receive messages from the company The user, by using the mashfa services, acknowledges his consent to the company sending some messages related to the mashfa services through e-mail Its own instead of the mail service, for example, but not limited to, reminding the dates of the visit, notifications that must be notified to the user by law, introducing some new features in the application or special offers and discounts, and if the user does not wish to do so, he can request to unsubscribe from this feature. License Under these terms and conditions, the Company grants the User a limited, non-exclusive, non-paid, non-sublicensable, non-assignable license to download the Application on a mobile phone or any other device, as well as to use the Application services and products through your own account (User Account). This license is also valid for IT departments that work on behalf of the employing physician.

The user shall refrain from doing any act that would breach, scan or test any system or network, or circumvent in any other way the security measures or data validation procedures, or tamper with or access or tamper with the services, the application system, or the spaces of the programmers of the mashfa application or systems The User shall not interfere with or disable the account of another User, another host, or another network, including but not limited to by sending a virus, overloading, spamming, or electronic detonation of any part of the Services ; plant malware or otherwise use the Services to spread malware, access or search the Services by any means other than our supported interfaces, send unsolicited communications, advertisements, email or hoax messages, post sourcing information, or anything fraudulent mislead, violate the rights of others, promote or advertise non-user-owned products or services without authorization, impersonate any person or entity, post or share illegal or pornographic material, or material that advocates intolerance, religious, racial or ethnic hatred Or violate the law in any way or violate the privacy or tarnish the reputation of others.

The user is not entitled to do any act that would sub-license, sell, assign, rent, distribute, enter, transfer or grant any right to any third party related to a mashfa application or website, and undertake or perform any act that would allow, authorize, create, change or Create, translate, reverse engineer, decompile, decrypt, emulate, hack, discover or attempt to discover the Application protocols or any part of them or their features beyond the limits provided by law.

You may not in any way remove, hide or change any copyright or other proprietary rights information provided within the Application, nor may you use the Application or cause the Application (or any part of it) to be used for the purpose of advertising some of the products or services offered By third parties, and you are not entitled to use the application except through your user account, the company will close your account immediately and terminate your license to use the mashfa application and services if you violate any of these terms and conditions in a way that violates any of the intellectual property rights owned by the company .The application may refer to any other sites, advertisements or services owned by third parties so that they are not owned or operated by the company and the company does not have any right or authority to make a decision and is not responsible for any content for the privacy policy or practices followed by the sites Or the advertisements referred to, and third-party websites follow the privacy policy different from the company’s privacy policy, and accordingly, if you access third-party websites through the company’s website, you do so at your own risk with all costs associated with it. Before this result, note that the Company will not bear any responsibility related to your use of third party websites or services. In addition, your use of, or your response to, offers and discounts on third party websites or the instant payment service or delivery of orders or Goods or the like creating a special contractual relationship between you and third parties to which the company is not a party and therefore the company is not responsible for any loss of anything you requested from these sites .

User Generated Content

  1. If you wish to use the services of a mashfa, you must enter some data and files in your account on the application (hereinafter referred to as the user file)
  2. In the event of publishing, transferring or saving your file or personal information on the application or website, you acknowledge whether yourself or on behalf of the owner Original Content grants us a perpetual, exclusive, assignable, sublicensable, royalty-free, irrevocable license and the right to use, reproduce, publish, translate, sublicense, copy, modify, delete or distribute such content for inclusion on the Platform the Mesh website in this listing includes any work that would review, process or modify the content, for example, but not limited to introducing some new and different features on it, placing thumbnails, design options, or preserving data by making A backup copy of it, all for the purpose of marketing and promoting products and services not in the company, and this license extends to third parties contracting with the company
  3. The user acknowledges that the company's use of his data will not create in any way and will not be considered a violation or violation of property rights User-owned intellectual property, copyright or trademarks
  4. Mashfa acknowledges obtaining your prior written consent to disclose or publish your data on platforms other than the one in the network, so that in the event that you refuse to acknowledge this publication, you will refrain from about taking it
  5. The user remains the sole owner of the data and files owned by him, as well as the form that the company has included.
  6. The user acknowledges and agrees that the contractual relationship established between him and mashfa company is a management relationship in which the company collects and acquires user data for the purpose of transferring, processing and merging it
  7. Other than the exceptions set forth in the company’s privacy policy, the company will not, in any way, publish your data or transfer it to a third party, unless you had agreed to do it ,except to the authorities concerned with implementing of laws.
  8. user agreed that he is alone responsible about the all the information he provided and guarantees that it is correct ,accurate, appropriate ,legal ,and containing all the information needed.
  9. mashfa service allows you to share your data and personal files with your workers who are under your control and therefore you are responsible in case your workers save, modify or publish the data content created by mashfa

The company creates content that includes all the information and files that the user enters on the application and that the company will process, for example, but not limited to, the signs, designs, texts and graphics, knowing that their selection and organization is also subject to the company’s ownership. Any mashfa Apps and its licensors or other entities, as well as all page headers, custom graphics, button icons, and scripts are trademarks and patents owned and registered in the mashfa Name, and accordingly, if you use such trademarks or logos, you must include appropriate attribution to mashfa; All other trademarks, patents, etc. shown on the application are owned by their original owners.

You may not use any of these marks, patents, trade secrets, design rights, trade dress, logos, or any other content that copy or resembles the originals of the mark in a manner that is confusing without A prior written approval from a mashfa.

We may invite you to choose the ability to send comments, testimonials, opinions, suggestions, ideas, or otherwise, regarding the services you provide, including, but not limited to, the development of services or products. And in the event that you make any suggestions or ideas, you acknowledge That you will provide it on your own and with your own desire and free of charge, and that you will not ask the company to pay any material consideration for these suggestions or ideas, and that mashfa has the right to publish them on the widest scale, use and implement them without any financial obligation towards you, and that you have given the company permission to use this suggestion or these idea on The widest scope is permanently ,irrevocable and free of charge and that in the event that it does not register any patents, copyrights or copyrights on this idea or this proposal, all its property rights will belong to the company alone and not others, and you waive all present or future claim requiring compensation ,based on unfair competition, moral rights or any other legal basis, and accordingly, you do not have to provide us with these ideas or proposals if you do not want to waive it in favor of the company , all rights associated with it without any consideration and acknowledge You are , fully responsible for the content of these ideas and suggestions.

User responsibility

  1. The content you provide is not protected by intellectual property rights and should not be released to the public. Accordingly, you agree to refrain from publishing, uploading or sharing such content with third parties, and that you will bear all responsibility and consequences for your violation of this obligation .
  2. You will be solely responsible for the maintenance, protection and preservation of all your data, as the company will not be responsible for the loss or corruption of data, costs or expenses incurred in order to make backup copies or restore data, or any amounts to compensate for the loss you incurred due to failure to protect Your personal data.
  3. The Company must be promptly notified of any changes or modifications to your personal data relating to your personal account.
  4. The user acknowledges that he will not use services not for the purpose of obligating them to enter into any contracts with the aim of coordinating or determining the prices of services and products, changing the agreed currency, limiting production, sharing markets, bid tampering, or otherwise.
  5. You will not use mashfa services for the purpose of engaging in any anti-competitive, deceptive, anti-trust or consumer protection practices and their implementing regulations.

Safety policy

Mashfa has taken all necessary technical and organizational measures for the purpose of securing the user's personal data from any loss, unauthorized access or exploitation, incitement, alteration or disclosure, but despite this, the company does not guarantee that unauthorized third parties will not be able to overcome The company's security policy and access to your personal data or use it for illegal purposes, and therefore you acknowledge that the company is not responsible In the event that this happens and you enter the data at your own risk The company respects the intellectual property rights of others and therefore the company may delete or remove any content that may constitute a violation of intellectual property rights owned to third parties and according to its discretion, and the company has the right to terminate and suspend the user account that performs any act that would infringe the intellectual property

Rights of others

The User represents and warrants to the Company that he: a- has full authority to enter into obligations under these Terms and Conditions, b- by agreeing to fulfill of its obligations under these terms and conditions, c- that compliance with these terms and conditions does not constitute a breach of, or conflict with, any other legal obligations of any kind, agreements, arrangements, laws or regulations in force; or any court rulings made against him or his subject, d- The Terms are legal, valid and binding obligations, t- You will not infringe, when using the Company’s services, copyrights, trademarks, or Trade secrets, publicity rights, third party intellectual property rights, or confidentiality rights entrusted to your customers, E- you will comply with all laws and the rules and regulations applicable when you use the company's services, F- that you are a qualified doctor in accordance with the laws and regulations applicable in your field of work The user acknowledges that he is using the application at his own risk and that the company, its employees, directors, representatives and partners disclaim any warranties express or implied regarding the Services and your use of them, and that Mashfa makes no warranties or representations as to the accuracy, completeness, or The content of any of the sister sites of this application, and that the Company does not bear any responsibility related to any of the following: (1) error or inaccuracy of the content, (2) any personal injury or property damage of any kind resulting from your use of the Company’s services, (iii) any unauthorized access to or use of our servers and/or all personal information and/or information about your physical condition that you have entered, (iv) any interruption or discontinuation of transmission to or from our services, (v) any errors, viruses or the like that may be transmitted to or from our services by third parties, (vi) any errors or omissions in any content or any loss or damage of any kind suffered by the user as a result of using any posted content , emailed, transmitted, or otherwise made available through the Services. Mashfa does not guarantee, endorse, or assume any responsibility for any product or service advertised or provided by third parties through the Services offered by the Company or any electronically connected services that appear on any banner or Other announcement, and we will not be a party to your relationship with the service provided by a third party and will not be responsible for monitoring any transaction between you and a third party.

Conditions for limiting mashfa liability

Neither the Company nor its officers, directors, employees or representatives shall be liable for any direct, indirect, incidental, special, punitive or consequential damages resulting from: a- any error or inaccuracy of content, b- injury or loss of personal property of any kind resulting from your access to the site and application and your use of mashfa services, c- any unauthorized access by third parties for the purpose of exploiting our computer servers to obtain personal data about you that you entered on the application, d- any interruption or suspension to and from the company’s services, E-any Errors, viruses or the like which may be transmitted to or through our Services by third parties, F-Any errors or omissions in any Content or for any loss or damage of any kind suffered by the User as a result of the use of any Content posted, sent by post or otherwise transmit or make available through the Services and regardless of whether such damage is based on contractual liability, tort, any other guarantee provided by the Company to the User or any other legal basis

All of this without any violation of the laws, provisions and regulations in force within the competent court department. The user in particular acknowledges his full responsibility for any defamatory, abusive or illegal behavior of others or any danger, harm or damage caused of what was presented. The Service is not controlled and provided by Mashfa from its facilities in (Saudi Arabia ). MASHFA makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do This on their own risk and they are responsible for compliance with local law. Mashfa does not provide any guarantees or responsibilities that the services provided by mashfa are located in your place of residence and that you do so of your own risk and without any liability to the company, and that users residing in other places must comply with the laws, rules, regulations and decisions applicable within the country where is he staying . The user acknowledges, within the provisions of the law, to defend, protect, and absolve the mashfa, its representatives, directors, officers, or agents from any damages, losses, costs or expenses, including but not limited to attorney fees incurred by the mashfa as a result of any claims or suits filed or filed against any From the parties entitled to compensation as a result of:

  1. your use and access to the company's services,
  2. your violation of these terms and conditions.
  3. Any claims you make in violation of these terms and conditions, including any violation of laws and regulations or any claim of violation of your privacy or your intellectual property rights related to your files and personal data that you entered on the application or files created by the company,
  4. Disputes arising out of, related to, or related to your violation of the intellectual property rights owned or the privacy of others through your access and use of the company’s website or services, third party entry and use of your personal account and entering the password, and in the event that you are obligated to compensate pursuant to the previous paragraph, the company is entitled according to its absolute discretion Dispose of claims or claims at your own expense, and without prejudice to the foregoing, you are not entitled to settle any disputes without the prior written consent of the Company.

The force majeure

The mashfa will not be responsible for the fulfillment of its contractual obligations towards you in the event of a force majeure preventing it from complying, such as, but not limited to, strikes, suspension of service, communication interruption, discontinuation of the service provider contracting with a mashfa from providing its services, fire, terrorist accident, natural disaster or War . Mashfa has the right, according to its absolute discretion, to terminate the contract with you and prevent you from using its services or accessing the application without giving any reasons, and this may be for several reasons, for example, but not limited to, 1 - Your violation of one of your obligations in these terms and conditions, 2 - Your violation of the rights of others, 3 - Your credit card details are incorrect 4 - You have exceeded your credit card limit or "recharged" fees or other payments, 5 - Inactivity of your account for an extended period of time .

In the event of your account being suspended, we will delete any websites, files, graphics, or any content or other materials relating to your use of the Site or the Services on servers owned or operated by or in the possession of us without any liability to you.

The company, has the right to take all measures it deems appropriate to prevent third parties from entering the site or using the services, for example, but not limited to making technological barriers, mapping IP and direct communication with your Internet service provide. , -the user is obligated to pay any amount due In favor of mashfa immediately. -any notifications made under these terms and conditions will be in writing and delivered in one of the following ways: 1 - hand delivery, 2 - a registered letter with acknowledgment of receipt through the postal authority, 3 - express mail service 4 - email . -in case you send a notification to a mashfa You must send to the address shown on the site, and in the event that mashfa sends you a notification, it will be sent to the address shown in your personal data, and the two parties also acknowledge that the notification sent electronically by any party exhausts any legal requirement that you send these communications in writing. These terms and conditions shall be the entire agreement between the company and the user and supersede all previous and current agreements and understandings between the parties with respect to its subject matter, and these terms and conditions will be binding on each party and its successors, and subject in its interpretation and application of laws and regulations in Saudi Arabia..

These Terms and Conditions and all of your rights and obligations under them shall not be for assignment without the Company's prior written consent. No failure or delay on the part of either party to exercise any right, power or privilege under these Terms and Conditions shall be deemed a waiver thereof, and no single or partial exercise of any right, power or privilege shall prevent the other party from exercising such right or exercise of any right or power or other privilege under these Terms and Conditions.

The relationship between the user and the company is a contractual relationship as independent contractors and can not be considered in any way an agency contract, a partnership, a joint venture or a working relationship between an employee and the employer These terms and conditions are severable and the invalidity or unenforceability of any of them shall not affect the validity of any of the other terms and conditions, which will remain in effect, enforceable and legal.